PRIVACY POLICY

At Fox & Co. Pet Essentials, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [Insert Website URL], in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Company Name: Fox & Co. Pet Essentials
Registered Office: Dublin, Ireland
Email: info@fox&co.com

Website: www.fox&co.com

Fox & Co. Pet Essentials is a pet essentials online store based in Ireland, providing high-quality pet products. As a data controller, we are responsible for handling your personal information in compliance with GDPR (EU 2016/679).

2. What Data We Collect & Why

We collect and process the following personal data when you interact with our website:

Personal Information: This includes your name, email, phone number, shipping, and billing address. We collect this information to process orders, provide customer support, and respond to inquiries.
Payment Information: Payment details are processed through third-party providers like PayPal and Stripe. We use this data to securely process transactions; however, we do not store payment details.
Account Information: If you create an account, we collect your username and password to allow you to log in and manage your orders.
Website Usage Data: This includes your IP address, browser type, pages visited, cookies, and tracking information. We use this data to improve website functionality, enhance marketing strategies, and ensure website security.
Marketing Preferences: If you opt-in, we collect email subscription preferences to send promotions and updates about our products and services.

We only collect and use personal data in compliance with GDPR and other applicable data protection laws. You have the right to access, modify, or request the deletion of your personal data at any time.

3. Legal Basis for Processing Personal Data (GDPR Compliance)

Under GDPR, we must have a lawful basis to process your data. The legal bases we rely on include:

✔ Contractual Necessity – To process orders and provide customer service.
✔ Legal Obligation – To comply with legal & tax regulations.
✔ Legitimate Interest – To improve website performance and marketing (e.g., analytics).
✔ Consent – When you opt-in to receive marketing emails.

You can withdraw consent at any time by clicking "unsubscribe" in our emails or contacting us at info@fox&co.com.

4. How We Share Your Data

We do not sell or rent your data. However, we may share your information with:

✔ Payment processors – PayPal, Stripe (to process payments securely).
✔ Shipping carriers – To deliver your orders.
✔ Marketing & analytics tools – Google Analytics, Facebook Ads (to improve user experience).
✔ Legal authorities – If required by law or to protect against fraud.

All third-party providers comply with GDPR and process your data securely.

5. Your GDPR Rights (Data Protection Rights in the EU)

As an EU resident, you have the following rights under GDPR:

✔ Right to Access – Request a copy of the personal data we hold about you.
✔ Right to Rectification – Correct any inaccurate or incomplete data.
✔ Right to Erasure (Right to Be Forgotten) – Request deletion of your personal data.
✔ Right to Restriction of Processing – Request to limit how we use your data.
✔ Right to Data Portability – Receive a copy of your data in a structured format.
✔ Right to Object – Object to certain data processing activities, such as marketing.
✔ Right to Withdraw Consent – If processing is based on consent, you can withdraw it anytime.

🔹 To exercise your GDPR rights, email us at info@fox&co.com with your request.
🔹 We will respond within 30 days as required by GDPR.

6. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.

✔ Essential Cookies – Required for website functionality.
✔ Performance Cookies – Helps us improve our website.
✔ Marketing Cookies – Used for targeted ads.

🔹 For more details, visit our [Cookie Policy] page.

7. Data Security

We implement strict security measures to protect your data, including:

✔ SSL encryption for secure transactions.
✔ Restricted data access (only authorized staff can access your data).
✔ Regular security audits to prevent data breaches.

If we detect a data breach, we will notify affected users and authorities within 72 hours, as required by GDPR.

8. Data Retention Policy

We only retain personal data for as long as necessary:

✔ Order details – Kept for 7 years for legal and tax purposes.
✔ Marketing data – Stored until you unsubscribe.
✔ Inactive accounts – Deleted after 2 years of inactivity.

You can request early deletion by contacting us at info@fox&co.com.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., PayPal, social media). We are not responsible for their privacy policies, so we recommend reviewing them separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. Updates will be posted on this page with a new effective date.

11. Contact Us

For privacy-related questions or GDPR requests, contact us at:

📍 Company Name: Fox & Co. Pet Essentials
📧 Email: info@fox&co.com
🌍 Website: www.fox&co.com

If you believe we have violated your data rights, you have the right to file a complaint with the Data Protection Commission (DPC) of Ireland.

🔹 DPC Contact: https://www.dataprotection.ie